Elia is looking for a Telecom Contracting Operational Support Service

Mission description:

Excited to work on a project for a key Belgian player in the energy landscape?

The Belgian and European energy landscape is in full swing. Did you know that Elia Belgium plays a crucial role in this?

As part of Elia Group, a European transmission system operator, Elia Belgium ensures the reliability and sustainability of the electricity supply in our country.

Side-by-side with other Contingent Workers and ELIA staff, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.

Only together can we make the biggest impact possible! We believe in the power of diversity: we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

Service description:

Our major customers have launched 5G roll-out projects of their networks. This will result in 900 sites for which several operational tasks will have to be performed: technical drawings verification & approval, participation to site kick-off meeting, As-built check & acceptance visits.  Actual workload of customer projects can't be handled in time by Telecom Contracting team. If no extra resource is hired, this results mainly in a backlog of files that will still grow-up and lead to escalation of the customers.

• Verification according agreed guidelines of technical drawings sent by service providers of customers, update internal system of information and database to ensure optimal project follow-up, coordination with internal services of Elia.
• Participation to kick-off meeting on site with external customers.
• Control acceptance documents and perform visit on sites to take pictures and perform checks to ensure projects is built according validated drawings and ELIA guidelines. Check if no damages have been caused to ELIA infrastructures or surrounding ground.  Write acceptance report and send it to concerned service provider. Update internal system of information and database to ensure follow-up that all punches are solved within reasonable delay. Report on status & issues towards KAM’s.
• Check as-built drawings to ensure projects is built according validated drawings and ELIA guidelines. Make sure info about High Voltage lines and pylon number is correct as this will be used for future access requests. If needed ask for correction to service provider.
• Write acceptance reports describing non-conformity points and expected corrective actions.
• Check and approve State Of Premises before / after works + pictures sent by subcontractors.  Make report with identified damages. Sign documents for approval if provisional acceptance can be granted.
• Keep information system updated: save files on network share, update database, etc.
• Communication with external Service Provider of customer: manage and follow daily incoming requests, provide feed-back on regular basis, send action requests, answer in due time to provide best possible service.
• Reporting to Telecom Contracting KAM's : work in close cooperation with Key Account Manager and provide status report on regular basis.

Requirements:

• Engineering or technical bachelor degree or equivalent professional experience.
• Knowledge and/experience on mobile telecom infrastructure is an advantage.
• Good knowledge of Excel and Outlook.
• Good knowledge of French, Dutch & English (oral and written).
• In possession of driving license B.

Additional information:

• Location: Brussel
• Onsite presence: By default, a physical presence on site is required for 2 days per week.

Important: for non-EU candidates, please present candidates who comply with the following criteria:

• Possess a work permit allowing the individual to work in Belgium.
• Hold a valid residence permit confirming the right of residence in Belgium.

There’s something electric in the air with this this mission!

What makes this mission attractive?

• An interesting project at the reference within the energy sector: Elia encourages innovation and collaboration. Within our company you will be at the forefront of the energy transition, and you will have the chance to contribute to ground-breaking technologies designed to accelerate this transition. It is a one-of-a-kind opportunity to demonstrate your skills and develop further your competences within this project.
• Focus on well-being at work: we put maximum effort into a positive work culture in which your well-being is central.
• A diverse team of co-workers: Elia puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

We are convinced that your contribution to our team will be invaluable and look forward to welcoming you soon!