Job Intake – SAP IS-U Functional Analyst (Dunning & Legal Recovery)

1. Context

• Hiring Type: New position (additional headcount, not a replacement)
• Timeline:
  • Opening expected within the coming days / next week
  • Context: Very busy period (end of quarter constraints)

2. Job Title (inferred)

SAP IS-U Functional Analyst – Dunning & Legal Recovery

3. Role Objective

Strengthen the team with a profile able to:

• Handle SAP IS-U billing, dunning, and legal recovery topics
• Act as a bridge between business and technical teams
• Bring a challenging mindset to improve processes and reduce complexity

4. Key Responsibilities

• Analyze and understand business requirements
• Translate business needs into technical specifications (SAP IS-U)
• Work on:
  • Incidents / support (run activities)
  • Repetitive operational tasks (initial phase)
• Gradually take on more complex responsibilities depending on experience
• Challenge business requests:
  • Is it necessary?
  • Can it be simplified?
  • Is there a better approach?

5. Candidate Profile

Role Type

Functional Analyst (hybrid Business / Technical role)

Must-have Requirements

• Strong experience in:
  • SAP IS-U Billing
  • SAP IS-U Dunning
  • Legal Recovery
• Proven ability to:
  • Understand business processes
  • Translate them into technical solutions
• Hands-on, real experience (not just theoretical or CV-enhanced)

Nice-to-have

• Experience in:
  • Belgian market
  • Energy sector
• Prior experience with Engie-like environments is a plus

Languages

• Preferred combinations:
  • Dutch + English
  • OR French + English
• Trilingual (FR/NL/EN) is a strong advantage but not mandatory

Soft Skills

• Clear and transparent communication
• Strong interpersonal and interview presence
• Analytical mindset
• Ability to challenge stakeholders constructively
• Proactive and structured

6. Selection Criteria (Decision Factors)

In case of multiple strong candidates, priority will be given to:

1. Relevant SAP IS-U experience (exact match with requirements)
2. Knowledge of Belgian energy market
3. Communication skills and clarity
4. Overall interview impression (fit & mindset)

Important:

• CV must strictly match the job requirements
• Mismatched profiles are immediately rejected (time-sensitive environment)

7. Onboarding & First Month Expectations

• Day 1:
  • General onboarding (organization, teams, structure)
• Then:
  • Integration within the team
  • Start with:
    • Incidents
    • Run/support activities
• Evolution:
  • Tasks adjusted based on experience level
  • Gradual increase in complexity and ownership

8. Budget / Rate

• No fixed budget defined
• Depends on:
  • Experience
  • Seniority
  • Market rates
• Client may:
  • Challenge rates if needed
  • Align based on standard market practices