the client aims to implement a standard, replicable profitability analysis framework across all Belgian entities, including insurance companies and future M&A integrations. The objective is to enable reliable, decision oriented profitability insights per product, customer, business line and entity, based on actuals. The Profitability & Performance Analyst will be the owner and architect of this approach
Key Responsibilities 1) Scoping, Data Mapping & Governance • Map and document all relevant data sources (Finance, HR, operational systems). • Gather and summarise business requirements from relevant stakeholders • Assess data availability, quality, granularity and limitations. • Identify gaps and define remediation actions together with Finance, HR, Business and IT. • Produce and maintain a system & data landscape map. 2) Profitability Model Design • Design a standard profitability P&L structure applicable across entities. • Define revenue models and drivers (recurring vs one-off, pricing logic, discounts, cross-/upsell). • Define cost models: o payroll & non-payroll o Cost-to-serve drivers o direct vs shared costs • Define and document allocation principles and keys (focus on direct costs, limited overhead allocation). 3) Analytical Framework & Insights • Build profitability views with multiple dimensions: o product / service, customer, business line, entity / cluster
Identify: o profit pools & cash cows o value destroying segments o structurally loss-making customers o inefficiencies in processes, tools or overhead • Perform root cause analysis and translate insights into actionable recommendations. 4) Architecture & Sustainability • Move from one-off Excel analyses to a sustainable, scalable solution. • Contribute to: o target data architecture o KPI standardisation o allocation engine design o update frequency (monthly / quarterly) • Define a roadmap towards automation in collaboration with IT / data teams. 5) Stakeholder Management & Enablement • Act as a bridge between Controlling, Business, HR and IT. • Challenge assumptions constructively and ensure alignment. • Support bu siness teams in understanding and using profitability insights for decision-making. • Prepare documentation and standards that can be reused across entities and future M&A.
Required Experience & Skills Experience • Proven experience with: o performance analysis (profitability modelling, cost allocation, P&L structure, …) o Multi-entity environmentsExperience in services / insurance / HR / knowledge based businesses is a strong asset. • Dutch & French preferred Technical & Analytical Skills • Very strong analytical skills (conceptual + quantitative). • Excellent Excel / data modelling skills. • Experience with BI tools and/or data warehouses is a strong plus. Soft Skills & Mindset • RESULT ORIENTED • Structured, rigorous and intellectually curious. • Able to work with ambiguity and incomplete data. • Strong communication skills — able to explain complex logic in simple terms. • Comfortable challenging existing practices. • Autonomous, but collaborative by nature
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