Description:

As a senior Claims Handler, you have over 5 years of experience in handling claims from A to Z :

- You analyze and process the declaration;

- Your work precise, organized and solution-oriented;

- You detect, analyze and tackle problems;

- You ensure the follow-up and management of the claim in a fast, proactive, correct, customer-friendly and efficient manner;

- You put the customer first and provide a sustainable, reliable service where communication and unburdening the insured play an important role.

Next to a proven experience in Insurance, you have the following core competences :

Critical thinking, Customer orientation, Decision making, Effective communication, Independent, Priority management, Quality driven, Stress resistant.

Must Have

Language knowledge

French

Native

Soft skills

Administratively strong

Analytical mind and strong conceptual thinking

Being proactive and taking initiatives

Clear, structured and convincing communicaton

Collaborating and Team player

Customer centric

Efficient and strong in prioritizing

Detailed Job Description

Managing a stock of auto files (rdr-omnium) independently, with the ability to take decisions on RDR files. French speaking necessary ( localisation; Namur- Belgium)