The manager's Input : 

Knowledge in RDR/omnium is not a must be a really nice to have. Candidates who have experience will be more on top of the list.

Profile I’m looking for: Someone who is willing to help our team in telephony, can get lots of speed in a specified task and is communicative.

Native speaker dutch. But must have knowledge of French and English for the telephony.

Location to choose by candidate. Our team is spread over the 3 locations. Because of training it can be asked to go to another location.

As a junior Claims Handler, you have up till 2 years of experience in handling claims from A to Z :

- You analyze and process the declaration;

- Your work precise, organized and solution-oriented;

- You detect, analyze and tackle problems;

- You ensure the follow-up and management of the claim in a fast, proactive, correct, customer-friendly and efficient manner;

- You put the customer first and provide a sustainable, reliable service where communication and unburdening the insured play an important role.

Next to a proven experience in Insurance, you have the following core competences :

Critical thinking, Customer orientation, Decision making, Effective communication, Independent, Priority management, Quality driven, Stress resistant.

Enable Skills-Based Hiring

No

Qualification

Assessment

Must Have

Language knowledge

Dutch

English

French

Soft skills

Administratively strong

Clear, structured and convincing communicaton

Customer centric

Eager to learn and quickly absorb new information

Detailed Job Description

claim handler with specialization RDR/omnium, center: Antwerp or Leuven or Gent